Shipping policy

Free shipping on every order

Every Cozora order ships free to addresses in the United States.

Processing: orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Delivery: once shipped, most orders arrive within 10–20 business days. During busy seasons like the holidays, delivery can take a little longer.

Tracking: as soon as your order ships, we'll email you a tracking number so you can follow it to your door.

Lost or delayed packages: if your order hasn't arrived within 30 business days of shipping, email Cozoraonlinecontact@proton.me and we'll make it right with a replacement or a refund.