Shipping Policy

Free shipping on every order

Every Cozora order ships free to addresses in the United States.

Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Delivery time

Once shipped, most orders arrive within 10–20 business days. During busy seasons like the holidays, delivery can take a little longer.

Tracking

As soon as your order ships, we'll email you a tracking number so you can follow it to your door.

Lost or delayed packages

If your order hasn't arrived within 30 business days of shipping, contact us and we'll make it right with a replacement or a refund.

Questions? Email us at Cozoraonlinecontact@proton.me.